Customer Expert - French - bogtfbm

We're looking for a Trilingual Customer Expert. In this role, you’ll support customers by responding to inquiries, providing clear and friendly guidance, and delivering effective solutions across different service scenarios. You’ll focus on understanding customer needs, handling information responsibly, and ensuring a smooth, positive experience in every interaction.

Who You Are:

• A customer-focused professional who genuinely enjoys helping others.
• A solution-driven thinker who aims to resolve situations efficiently and accurately.
• A clear communicator who can explain information in a simple, friendly, and confident way.
• A proactive problem solver who stays calm and focused in different customer scenarios.
• A responsible and detail-oriented person who handles information with care and discretion.
• A team player with a positive mindset and a strong sense of accountability.
• A confident communicator with an intermediate to advanced level of English and French.

Let’s Talk About Benefits:

• Enjoy a $2,735,000 salary and go further with performance bonuses.
• Work smarter, not longer, and benefit from a 42-hour workweek designed for efficiency so you have more time for what truly matters.
• Secure your future with a long-term contract because your growth matters to us.
• Get access to exclusive benefits with an employee fund designed to help you when you need it.

*Terms and Conditions apply.

Location

Bogotá, Connecta

Ac. 26 #92-32 

This Is What Sets Us Apart:

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +400 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond.

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and colleagues, fostering an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and shapes a more equitable world. 

Make a difference with the TOP Team!